Contact our expert today and solve the Alexa not responding to Commands problem within a minute. Because many reasons for Alexa doesn't respond to the user's voice: such as your Alexa device is not working, Alexa is not connecting to the internet, Alexa is not kept in wireless range, Alexa is not connecting with a wireless router, Alexa may be in muted or turn Off. You can contact our expert, today USA/Canada: +1 844-601-7233 and UK: +44-808-164-1697 within 24hours.